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inexplicably charming and quirky
Excellent, the 4th best of his many books, in my opinion
If you like nature, laughing, or both, read this book

An absolutely delightful companion for the fan
The only baseball book I would take to a Desert Island
Worthy successor to Bill James

A comprehensive insight into KM in a global firmThe 19 chapters covering Siemen's KM journey have been compiled by a team of 44 writers, including business executives, managers, interns, professors and graduate students. The material is divided into 7 sections, covering overall KM strategy, transfer techniques, communities of practice, e-learning, and organisational change.
With a diverse group of companies and almost half a million employees globally, Siemens is one of the world's oldest and most successful corporations ' which successfully adapted to the chaotic world of the Information Age to re-structure itself around its most valuable assets: its knowledge base and people.
'Companies today live in knowledge ecologies where one company feeds knowledge into another. What counts is a networked approach to KM, involving internal as well as external parties. The logic behind this is as simple as it is compelling: if you cut off the outflow of knowledge, you will also cut off the inflow. We believe, therefore, that the firm's openness to external experts and the sharing of ideas within a broad network will be a key driver for maintaining competitive success at Siemens,' begin the editors Thomas Davenport (KM expert) and Gilbert Probst (professor at the University of Geneva).
'Increasingly, information is either a part of, or an important facilitator of, Siemens' diverse businesses. Since KM is greatly enhanced by the effective use of IT, it's not surprising that Siemens was a relatively early and enthusiastic adopter of KM. The IT-driven nature of the company's businesses also provides a strong motivation to manage knowledge effectively. One attribute of these technologies is that they change very rapidly; keeping up with various computing and communications technologies is much easier when a company has a system for rapidly circulating new knowledge,' according to the editors.
But KM is more than technology, and Siemens has also focused on a culture of sharing, synergy, and customer focus, especially in markets and fast-moving technology areas where the customer needs are more for total business solutions and sector intelligence than mere technology components.
KM at Siemens began in a bottom-up manner via various mid-level initiatives in communities of practice and bodies of knowledge. Managers of these initiatives themselves formed a semi-official community of practice. This was then followed by a corporate knowledge function which officially supported and coordinated these various initiatives, via the creation of the Corporate KM (CKM) office in 1999.
The Corporate KM (CKM) office held an international meeting in Munich in May 2000, drawing over 200 managers and KM practitioners to formally reflect on the company's KM strategy via the CKM Council and CKM TaskForce. Moving beyond a loose association of KM followers, the company now has formal support, constancy, transparency and a joint approach for KM practices.
The vision statement, goals and roles at the company now formally emphasise the role of knowledge and sharing. CKM has initiated over a hundred KM projects divided across lines of geography, industry, and functions. It has received numerous awards across Europe and the US, such as APQC, MACILS, KVD and Teleos.
KM capacity building at Siemens is promoted by yet another initiative, the Knowledge Community Support (KCS) project, founded in 1999 with support from units like Corporate Technology, Siemens Business Services, and Siemens Qualification and Training. It promotes the use of knowledge communities within Siemens, via coaching, hotlines, resources, newsletters, and its own Web site. It maintains an employee portal and a directory of all knowledge communities in the company, Communities@Siemens. KCS expects that in future, community management will be as common as project management.
Yet another area of KM focus at Siemens is the use of e-business methodology. It formed the Centre for e-Excellence in May 2000 to analyse business transformation via the Internet. A quarter of the sales of Siemens itself is expected to be eventually transacted via the Internet ' 50 per cent or more of its consumer products.
Challenges faced by Siemens on the KM front include balancing energies, resources and rewards for local versus global KM initiatives on a daily basis, managing the knowledge-sharing tension between different business units, and nourishing KM during hard economic times.
Each of the chapters in the book ends with useful discussion questions and key propositions from each case study. It would be suitable to end this book review with a sampling of these propositions.
'The economic value of knowledge does not lie in possessing it, but in using it. Pilot projects for KM must have clearly defined, measurable objectives that can be achieved in less than six months. However, the changeover to a knowledge-based company involves a change process that can span several years,' according to the authors.
Knowledge management and learning management are two complementary disciplines that are continuously growing closer and support an innovative and agile enterprise.
Knowledge sharing should not be reduced to appendices to everyday practice, but must become intertwined with practice. Casewriting about this sharing is a useful learning tool, teaching method, and knowledge recap mechanism via its ability to tease out details and provoke or inspire further action. Such methods are already used by other companies like British Petroleum (Post-Project Appraisal) and Xerox (pre-thought and after-thought cases on KM tools). An interplay between writers from the outside and inside helps elicit crucial details in the case stories.
'When established procedures are not conducive to the sharing of knowledge, the company must be ready to restructure itself into an organization more amenable to knowledge sharing. Over time, the intrinsic benefits of sharing knowledge should become apparent and the system then becomes self-perpetuating, thereby rendering incentive systems obsolete,' the authors recommend.
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Madanmohan Rao is the author of 'The Asia-Pacific Internet Handbook' and can be reached at madan@inomy.com
Concrete case-based ideas on how to optimize knowledgePart I of the book offers the reader cases addressing the fundamental issues of knowledge transfer, critical success factors, underlying principles, descriptions of know-how exchange, lowering knowledge-sharing barriers, KM strategies, and it addresses the need to weave best practices into the day-to-day work that everyone does. Part II is focused on communities of practice -- one of the major driving forces of KM. Its cases explain the challenges of set-up, implementation, coordination and the support required for managers and teams to systematize KM practices. Part III illustrates the added value of KM in innovative arenas such as neurological-disease centers, knowledge intensive medical solutions and services, mergers and acquisitions, or corporate learning programs. Part IV examines quantifiable measures of KM as a critical basis for developing incentives for stimulating knowledge sharing and networking. It suggests ways in which results can be promoted, and discusses the intersection of KM and e-business, incorporating knowledge from outside corporate boundaries with organizational knowledge.
Gilbert Probst proposes that the very process of case writing is instrumental in managing knowledge and reflecting on the process. Thus, according to Probst, the case method used in this book offers an excellent example of a knowledge-sharing tool. Each case is presented as an independent study. They can be read in any order. The consistent emphasis throughout the book is placed on an ongoing balance of identifying what knowledge is most relevant to the interests of managers, and illustrating how to transfer it. I really enjoyed reading this this book. I consider it a treasure trove of ideas on how to use an organization's best knowledge practices.
Full Scale Knowledge Management

Still enjoyable nearly forty years onGerald describes how he and John spent several months in Cameroon collecting a variety of animals, birds and reptiles and some of the adventures they had, including the triumphs and disappointments. He acknowledges right at the beginning that the expedition may seem more exciting than it really was, because all the boring aspects have been omitted. Even so, there were enough exciting moments to fill this book.
He describes some of the local people, who he mostly got on well with - but of course he did have some problems and we are told about these. He describes some of the creatures he collected, and the disappointment when some died or escaped.
My favorite (both at school and now) was a chimpanzee that had already been domesticated. Gerald was asked to look after him before he could be shipped to London. This was no ordinary chimpanzee, as he not only enjoyed smoking cigarettes but was able to light his own using either matches or lighter, and also displayed other characteristics more normally associated with people than with chimpanzees. Always remember that this was 1953.
This is a highly entertaining book, which I first read at school, where it was compulsory reading - and it was the only such book that I enjoyed. I still enjoyed it when I read it again recently, after discovering (to my surprise) that it is still available in the UK.
Where da beef? In this book, that's where
A Lovable and discriptive novel.

I loved it.
A valuable book for these challenging times.
This is an excellent book!

Excellent Action/Suspense Thriller
Heart-Stopping...
A Great Read

Short story master!Firstly, his brilliant use of language. These stories were written in the first half of the twentieth century, and O. Henry's use of language easily surpasses that of most contemporary writers. Not only does he have an extensive vocabulary, but his writing abounds with similes and metaphors that breathe sparkling life and depth into his stories. "Ulysses and the Dogman" is a fine example of his skills with a language, metaphorically portraying dog owners as victims of Circe, in a hopeless enchantment to their leashed pets. Also exemplary is "Madame Bo-Peep of the Ranches" where a ranch manager has a heart fenced by barbwire just like the ranch on which he lives, and yet the twist at the ending suggests that perhaps we were completely mistaken. "A Comedy in Rubber" uses wonderfully elevated language to farcically portray a class of people today known as ambulance chasers. And "Sisters of the Golden Circle" revolves around the profound bond that exists between two married women who are strangers but yet sisters "of the plain gold band." "An Unfinished Story" employs profound metaphors of angelic hosts to tell the tragic story of poor Dulcie's struggle for survival.
Secondly, his unique insight into the social conditions of his time. O. Henry has a great understanding of the trials of the lower class, frequently picturing the lives of ordinary people of early twentieth century America with sympathetic colours. His characters are frequently the overlooked: the struggling shop girl, the unsuccessful artist, the impoverished. Admittedly, some of his images can be hard to comprehend for modern readers, and the distance that time has placed between us and O. Henry's beloved New York means that some of his verbal pictures will be harder to identify with. But his genuine sympathy for the oppressed cannot be missed. "The Gift of the Magi" is the signature O. Henry story, probably his most famous tale which recounts a poor young couple who both give up a prized possession in order to purchase a gift for one another - but ironically a gift intended to complement the other's prized possession that they have just given up. Another story which displays his ability to picture the social conditions of his time is "The Pendulum", a wonderful portrait of the daily routines of an poor couple and the bursting anxiety of a married man, until the bubble bursts. "The Cop and the Anthem" was the first O. Henry story I ever read, and humorously recounts the unsuccessful attempts of a man to get into jail for the winter. "The Furnished Room" is a tragic and shocking story of suicide, depicting the depths of despair and desperation of the impoverished.
Thirdly, his warm humour. O. Henry has an uncanny ability to portray the mundane and the ordinary in the most elevated language. Frequently he pits two characters together in a remarkable way so that one outshines and complements the other. On other occasions he crafts the most ingenious and humorous schemes for outwitting others. One of his most popular stories is "The Handbook of Hymen", the tale of two men in a winter cabin, one armed with the hilarious Herkimer's handbook of Indispensable Information. And then there's Jeff Peters, a man who comes with the most ingenious money-making schemes, two shining examples displayed in "Jeff Peters as a Personal Magnet" and "The Exact Science of Matrimony". "Let Me Feel Your Pulse" pokes fun at doctors, while in "Next to Reading Matter" an overly eloquent character wins the heart of a senora with streams of articulate talk about the mundane.
Fourthly, his ironic twist. One of the distinctive characteristics of O. Henry's short stories is the ironic twist at the end, which never fails to surprise and entertain, sometimes reversing the entire story line in a concluding one-liner. O. Henry's suspense and trademark ironic twist ensures that readers who have a good literary taste in short stories will not be disappointed. Like the Jeff Peters stories, "The Love-philtre of Ikey Schoenstein" also feature a brilliant scheme, and the way the romantic scheme backfires is unforgettable. Other delightful examples of the glorious ironic twist include "Witches' Loaves" and "While the Auto Waits". The twist that comes at the end of "The Hypotheses of Failure" is so perplexing, that you'll have to re-read the entire story after reading the ending - but completely delighted at the way in which O. Henry has misled you. Perhaps one of O. Henry's best uses of the ironic twist comes in "The Last Leaf", a warm and tragic tale describing how a dying artist proves as resilient as the last leaf on the wall outside, and through the self-less sacrifice of another.
The Wordsworth collection is superlative, because it contains more than 700 pages of literary gems. It consists of 100 stories, showcasing a wide range of O. Henry's short-story talents. A few popular favorites are missing, such as "Schools and Schools", "Shearing the Wolf", "The Green Door", and "The Pimienta Pancakes." But the reality is that nearly all O. Henry's stories feature his trademark ironic twist, as they do his warm humour, his unique insight into the social conditions of the time, and his brilliant use of language, and that every story in this collection is a literary delight worthy of inclusion. The inaccessibility of some references for modern readers does not prevent these stories from being always entertaining and enduring! Don't pass up on these!
MASTER OF THE IRONIC TWIST!The distinctive characteristic of O. Henry's short stories is the ironic twist at the end, which never fails to surprise and entertain. O. Henry's suspense and trademark ironic twist ensures that readers who have a good literary taste in short stories will not be disappointed.
These stories were written in the first half of the twentieth century, and O. Henry's use of language far surpasses that of most contemporary writers.
His stories also demonstrate his unique insight into the social conditions of his time.
This collection is superlative, because it consists of 100 stories, more than 400 pages, and is offered by Amazon.com at an excellent price! Don't pass up on this one!
O Henry is the best Short-Story Writer

Powerful, sincere, touching bookThis book provides a very well-written account that left me feeling as though I had lived a bit of both Donna's and her mother's lives. There is a fullness to their lives and their relationship that comes across very clearly, and I believe that anyone would connect with this account and feel a sense of commonality and renewed hope.
This book was a wonderful purchase and I would recommend it for anyone who has experienced or is experiencing grief. I plan on buying one for a family member who lost her husband a few years back. I believe that readers will surely feel the sense of connection to it that I did.
The Melody Lingers On...A couple of chapters at the end of the book allow Dr Davenport to offer her professional insight into the dynamics of grief. Considered with her remarkable self-revelation in the narrative of her story, the reader's sense of her is that she is not merely a highly skilled professional but, under the circumstances, a companion of uncommon humanness along an inevitable and inexorable road, one we all must travel.
Those of us who have attended parents during their last years, months, days and hours know that there are a myriad details both of heart and body, to deal with. Dr Davenport shares with us many such in the thought and behavior of the pricipals of her story, but it is quite a tribute to her literary skill that the tale never becomes merely a chronology preoccupied with "events," whether physical and psychological, but uses them only as tools to enhance the real issue of relationship with oneself and others as death intrudes on well-ordered lives with its threat to make a mockery of human devotion.
Insightful, original, immersiveWritten by a psychologist about the death of her own mother, Singing Mother Home tackles the subject matter from two mutually cooperative angles.
The author not only comes to terms with the permanence of death as a reality in her own very personal world, but explores it as a professional too, by giving us an up-to-the-minute look at death and loss from the perspective of modern psychological theory and applying it in her particular case.
Fortunately, the theory doesn't bog down the writing. It's a surprisingly quick read despite its elegant prose and almost immediately compelling -- who among us hasn't wondered what it would be like to lose a parent and how to cope during the process?
Alternately, if this is a situation you've already struggled with, you'll no doubt resonate to the universality of the author's trials -- with her expectations of herself at such a difficult time, with her family, with death generally.
I'd recommend it to anyone interested in any of these topics.


John Sandford Prey BooksI'm collecting all the hard backs, and love to get the three in one books.
How can you go wrong?
Great books at a great price

Academically excellent, a little dryIt is well documented and gives us a real view of the politics and economics of government manipulation of drug use and trafficking, throughout history. I wondered if some of the large drug companies, who are presented as the chemical inventors of some of our most dreadful drugs, should have some responsibility for the state of drug useage today -- this author names names.
I found the early chapters to really be history and sometimes lacking in read-appeal. Later chapters reveal something of the author's personal views on solutions, the War on Drugs, which he calls a "war on drug users" and his disgust with the failed policies of this nation and Britain. Altogether a good book, but it took me a while to read.
Takes an historical approach to considering
A Dismal History, Authoritatively ToldThe distrust of drug use _by others_ seems universal, but _Pursuit_ gives, in its monumental length, remarkable stories of use in specific instances. Such details as these make reading _Pursuit_, with all its bulk, a hugely entertaining and enjoyable activity (recommended to all hedonists). It is good to see that the use of drugs crosses all times and all cultures. Davenport-Hines also makes the reading easy because, although there is a definite point of view to the book, it is much more a history rather than a polemic. But he does demonstrate that virtually every attempt to enforce particular prohibitions has increased drug profits and drug use. A president of Columbia explained, "The only law the narcoterrorists don't break is the law of supply and demand." Prohibitionists can't break that one, either. Some of the specific tactics of the current war on drugs are shown to be silly and short-sighted. It would be different if these actions were making drugs unattractive, decreasing jail populations, and increasing the overall general health, but we do not see that happening.
Davenport-Hines shows the advantages of the Dutch system. Making marijuana and hashish available in coffee shops, for instance, lowered use of the drug, and separated cannabis and heroin suppliers. Intravenous drug use is treated as a chronic, relapsing condition, and social and medical services are made available, such as needle-exchange programs and sale of syringes without a prescription. By such means, the heroin addict population is simply growing older and new recruits are not joining their ranks. It is, of course, not certain that such steps would work in the American atmosphere, and it is even less certain that American puritanism would allow anything like them. But _The Pursuit of Oblivion_, comprehensive and well-referenced, makes clear that anti-drug policy now is little different than what has been tried for hundreds of years, and is just as unsuccessful. This is the sort of book that anyone involved in making drug policy, including those who vote for policy-makers, ought to be reading.
His stories have a incorporated a vivid energy and hilarity into his passionate memoirs of unique nature experiences that will entertain any nature-lover. While some of his scientific practices may now be considered obsolete, we are given a rare glimpse into the love and respect for all things living that has been a core aspect of any naturalist throughout the ages.
I have since bought as many of Durrell's books that I have been able to find, and treasure each and every one of them.